PRIVACY POLICY

Deli Fresco is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

1. Information We Collect

We may collect personal information including:

  • Name, address, phone number and email address
  • Order, billing and delivery details
  • Payment information (processed securely by third parties)
  • Marketing preferences
  • Website usage data (cookies and analytics)

2. How We Use Your Information

Your information may be used to:

  • Process and fulfil orders
  • Communicate regarding purchases or enquiries
  • Provide customer support
  • Send marketing communications where consent is given
  • Improve our website and services
  • Meet legal and regulatory obligations

3. Payments

Payments are processed by secure third-party providers. Deli Fresco does not store full credit card details.

4. Marketing Communications

By providing your contact details, you consent to receiving communications relating to:

  • order confirmations and service messages
  • promotions, special offers and updates (where you have opted in)

Marketing communications may be sent via email or SMS.

5. SMS Marketing Consent

By opting in to receive SMS communications, you acknowledge and agree that:

  • You consent to receive recurring promotional and transactional SMS messages from Deli Fresco
  • Message frequency may vary
  • Message and data rates may apply
  • Consent is not a condition of purchase
  • You may opt out at any time by replying STOP or contacting us directly

6. Disclosure of Information

We may share personal information with trusted third parties including:

  • payment processors
  • delivery partners
  • email and SMS platforms
  • analytics and IT service providers

Information is only shared where reasonably necessary to provide our services.

7. Cookies & Analytics

We may use cookies and tracking tools to improve website performance and user experience. You may disable cookies via your browser settings.

8. Access & Correction

You may request access to or correction of your personal information by contacting us.

9. Contact

Phone: 02 9387 3067
Address: Shop 12–13 Spring St, Eastgate Shopping Centre, Bondi Junction NSW 2022